Which knife should I choose?

Most home cooks start with an 8 inch Gyuto (chef knife) or a 7 inch Santoku. Choose a Nakiri for vegetables, a Kiritsuke for a longer, flatter chef blade, or a Petty knife for small detailed work.

What steel are HARUTANI knives made from?

HARUTANI knives use a VG-10 core, a high-carbon stainless steel, inside 67 layers of Damascus cladding, hardened to 60 ±2 HRC.

HARUTANI currently ships to addresses in the United States and offers free shipping on every order.

How do I sharpen a Japanese knife?

HARUTANI knives are hand-sharpened to a 12 to 15 degree edge on each side. HARUTANI recommends sharpening on a whetstone at the appropriate angle.

Can I put my knife in the dishwasher?

No. HARUTANI recommends washing the blade by hand with warm water and mild dish soap after use, then drying it completely with a clean towel.

What is the return policy?

HARUTANI's current FAQ states that customers can request a return within 30 days of delivery. Knives must be unused, in original condition and packaging, and registered with customer care before being sent back.

Contact information

We're here to help with any questions about your order, our knives, or our policies. Reach out to our customer care team using any of the options below.

Customer Care

Email: info@harutani.com

Phone: +1 (504) 399-3015

Customer Service Hours:

Monday to Friday, 9 AM to 5 PM Eastern Time (ET)

Order & Product Questions

For questions about existing orders, returns, shipping, or product details, please include your order number (if applicable) so we can assist you as quickly as possible.

Questions about blade size, steel type, or which knife to choose
Order status or tracking support
Return, refund, or exchange inquiries
Knife care, sharpening, and steel information

Response Times

We aim to respond to all inquiries within 1 business day.

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Contact information

Customer Care

Order & Product Questions

Response Times